High jewelry

In compliance with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (“LFPDPPP”), H. Moissan S.A. (hereinafter, “H. Moissan”), with its address at Av. Río Misisipi 49 Int. 1402, Col. Cuauhtémoc, Alcaldía Cuauhtémoc, C.P. 06500, Mexico City, is responsible for the processing and protection of your personal data.
1. Personal Data We Collect

H. Moissan may collect the following personal data:

  • Identification information: first name, last name, date of birth and nationality.
  • Contact information: telephone number, email address and physical address.
  • Transactional information: purchase history, products purchased and billing information.
  • Financial information: exclusively for the purpose of processing payments through secure payment platforms. H. Moissan does not store this information in its systems.
  • Website usage information: including cookies and digital analytics data.
2. Purposes of Data Processing

Your personal data may be used for the following purposes:

Primary Purposes
  • Processing, shipping and delivering orders placed through our e-commerce website.
  • Creating and managing user accounts.
  • Managing exchanges, warranties and customer service requests.
  • Processing invoices and complying with applicable tax obligations.
Secondary Purposes
  • Sending commercial communications, promotions and information regarding product launches.
  • Conducting customer satisfaction surveys and analyzing the shopping experience.
  • Conducting statistical analysis and improving our products and services.

You may request at any time that your personal data no longer be used for these secondary purposes.
3. Data Transfers

Your personal data may only be shared with:

  • Logistics and shipping service providers.
  • Certified payment processors.
  • Competent authorities, when required by applicable law.

H. Moissan does not sell or commercialize your personal data.
4. ARCO Rights

You may exercise your rights of Access, Rectification, Cancellation or Opposition (ARCO) by submitting a request to:

info@hmoissan.com

Your request must include:

  • Your full name.
  • A clear description of the right you wish to exercise.
  • A copy of an official identification document.
5. Use of Cookies

Our website uses cookies to improve the user experience, analyze website traffic and remember user preferences.

You may disable cookies through your browser settings. Please note that doing so may affect certain website functionalities.
6. Changes to this Privacy Policy

H. Moissan may update or modify this Privacy Policy from time to time. Any changes will be made available through our website.